Dear Cordova Mall,
I would like to say that I have been patient and understanding during the last what seems like 2 years of your remodeling the food court. I have walked around your construction and not complained. I have simply found other places to eat and never said a word. I always like to think of the fact that on the other side of construction and upgrades is a land of something better.
On Saturday, I visited the mall and thought I would venture to the "new and improved" food court. Fear and uncertainty best describe the feelings I had as I walked down what seemed like a mile long isle to the food court where I was harassed by cheap cell phone holder people and other various scary characters. I was unsure if I was still in the mall or in some trap corridor to a black market in some unknown location.
After what seemed like an eternity, I finally arrived in the food court. I am not sure if you are aware of this fact, but downsizing from approximately 10-15 food options to only 5, is not better. In fact, it is what I would call a downsizing. Especially when 3 out of 5 were some type of Asian cuisine and one was a bad pizza place. The only redeeming eatery in the whole place was Chick-fil-A. Please don't take this the wrong way. I love Chinese food as much as the next person, but sometimes you just aren't in the mood for that or chicken. Come on Cordova Mall. What were you thinking?
I also noticed the seating area was smaller. If you've ever visited this mall, you will remember that it was practically impossible to find a seat before. Good luck now. Although, I can't imagine it will be as much of an issue with the fewer eating choices and all.
I also visited your new restrooms found in the same area. I must say that for new restrooms, they were filthy. In fact I stood there with a hard decision to make. Should I waddle to the bathrooms on the other end of the mall with this 6 gallons of diet coke on my bladder or risk catching something from using those restrooms. I chose risking the walk to the other side of the mall. I then trekked back to the food court to eat some Chinese food. This time I carried my pepper spray through the scary, never ending corridor leading to the food court.
In conclusion, basically I just wanted you to know that I don't feel my patience payed off in this situation. I don't feel like any improvements were made. Your "new and improved" food court is actually "slightly upgraded decor and disappointing".
Thank you,
A disgruntled shopper
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